Workshop & Maintenance Management Module
From reactive repairs to predictive fleet reliability
Overview
Complete maintenance lifecycle of heavy equipment fleets across workshops, yards and project sites — preventive, breakdown and job-card management with spare and cost control.
Brief summary
The case study at a glance
A quick read distilled from the full 15-page case study — the problem, what HERB delivered and the outcomes that mattered.
Automated PM engine schedules service intervals from engine hours and calendars — proactive alerts replace reactive breakdowns and missed servicing.
Digital breakdown workflow: event logged → severity classified → technician dispatched → repair tracked → downtime captured — phone / WhatsApp coordination eliminated.
Digital job cards with technician assignment, repair progress, spare consumption and completion approvals — every workshop activity traceable.
Integrated spare-parts management with inventory linkage, consumption tracking and maintenance costing — eliminating cost leakage and procurement delays.
Fleet health, breakdown analytics, workshop productivity and maintenance cost dashboards — driving PM compliance, equipment uptime and fleet reliability.
Business challenges
What the customer was facing before HERB.
Reactive maintenance
Breakdown-based operations on paper job cards — unexpected failures and delays.
No PM visibility
No schedule or engine-hour servicing visibility — missed intervals, higher costs.
Manual breakdown tracking
Phone/WhatsApp/paper — no centralized history, downtime or root-cause data.
Poor spare parts tracking
Untracked consumption, inventory mismatches and procurement delays.
No maintenance cost visibility
Workshop cost, breakdown frequency and cost-per-hour invisible to management.
Scope of implementation
What HERB delivered for this module.
Preventive Maintenance
Scheduled planning, engine-hour servicing, PM alerts and calendar.
Breakdown Management
Logging, severity, emergency workflows and downtime tracking.
Job Card Management
Digital job cards, technician assignment, repair tracking and approvals.
Spare Parts & Costing
Issue tracking, consumption monitoring, inventory linkage and labor costing.
Solution delivered
Automated PM Engine
Scheduling, interval monitoring and alerts — significantly fewer unplanned breakdowns.
Digital Breakdown Workflow
Real-time event registration, severity classification, emergency allocation.
Maintenance Analytics
Breakdown trends, downtime analytics and workshop productivity.
Spare & Cost Control
Integrated spare tracking and maintenance costing — leakage eliminated.
Integration with HERB modules
Outcome
Fragmented workshop operations became a centralized intelligent maintenance management platform — driving equipment uptime, cost optimization and fleet reliability.
More HERB case studies
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Equipment & Asset Management Module
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